IT SUPPORT

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Fast-track Service Built On Trust

At BMT, we see IT support as a partnership designed to enhance your business. It starts with expertise that redefines what’s possible and aligns to your business objectives. It emphasizes solutions that keep your team on task and focused. Most of all, it’s defined by a human approach that breaks down barriers – because when we work with you, our #1 goal is to become a valued member of your team.

Impact

BMT makes IT support more approachable. You’ll see the difference right away.

PERFORMANCE

Eliminate disruptions to keep your team & systems moving.

SEAMLESSNESS

We take a teamwork approach to create better results.

SAVINGS

Eliminate high overhead with fixed monthly user pricing.

The IT Support Center

As the central contact between end users and IT management, we take complete ownership of IT incidents and requests.

Expanded hours ensure that your team stays on task with help when they need it.

Average call response time is 30 seconds or less. Most issues are resolved in less than an hour.

Our tech experts boast impressive certifications and merge people skills & deep tech savvy.

Your custom support profile aligns service with business objectives for optimal performance.

Real-time Insight

With ConnectWise, we offer 24/7 to detailed case reports and much more. Your online support center includes a seamless interface for: service level management, software licensing, maintenance contracts, change requests, configuration management, continuity, and availability.

Related Services

Managed IT Service

Proactive managed IT may cost less than you think.

IT Staffing & Consulting

We offer expanded consulting and staffing support.

Connect

Superior IT support doesn’t have to cost a fortune. Contact us and advance your business with BMT.