Technology and customer expectations are evolving faster than ever. Customers expect fast answers, smooth interactions, and experiences that feel tailored to them. When businesses deliver a great experience, customers spend more, stay loyal longer, and tell others. That’s the goal every company talks about, but many customers still walk [...]
When business owners talk about growth, technology is often part of the plan. However, it’s not always part of reality. Have you invested in a new system, platform, or AI tool expecting instant results, only to feel stalled months after signing the contract? In practice, these technology challenges for [...]
According to NJCCIC, there is a new wave of reports of SMS text phishing (SMiShing) scams impersonating the New Jersey Motor Vehicle Commission (MVC). These urgent-sounding messages claim to be a final notice about an unpaid traffic violation, with a short deadline to resolve the issue. The message further [...]
Attention Gmail users! More than 2 billion users of the world’s most popular email platform will find themselves at a crossroads and must make a major decision. Two upcoming changes to be aware of: AI Integration - Google announced it is rolling out new artificial intelligence (AI) features that [...]
While Verizon had a good few months, with the last major outage occurring in October 2024, it seems that the popular United States wireless carrier is having some issues. So, if you're on Verizon and seeing 'SOS' in place of network bars, you're not alone. According to Downdetector at least 175,000 Verizon [...]
Microsoft today issued patches to plug at least 113 security holes in its various Windows operating systems and supported software. Eight of the vulnerabilities earned Microsoft’s most-dire “critical” rating, and the company warns that attackers are already exploiting one of the bugs fixed today. January’s Microsoft zero-day flaw — [...]
Our first story of 2026 revealed how a destructive new botnet called Kimwolf has infected more than two million devices by mass-compromising a vast number of unofficial Android TV streaming boxes. Today, we’ll dig through digital clues left behind by the hackers, network operators and services that appear to have [...]
The Trump administration has pursued a staggering range of policy pivots this past year that threaten to weaken the nation’s ability and willingness to address a broad spectrum of technology challenges, from cybersecurity and privacy to countering disinformation, fraud and corruption. These shifts, along with the president’s efforts to restrict [...]
If you’ve ever tried to look someone up on LinkedIn and found yourself playing “keyword roulette,” you’re not alone. For years, the platform’s search box rewarded very literal searches, and unless you typed the exact job title or patiently clicked through a maze of filters, perfectly good matches slipped [...]
Direct navigation — the act of visiting a website by manually typing a domain name in a web browser — has never been riskier: A new study finds the vast majority of “parked” domains — mostly expired or dormant domain names, or common misspellings of popular websites — are [...]
Multiple vulnerabilities have been discovered in Google Chrome, the most severe of which could allow for arbitrary code execution. Successful exploitation of the most severe of these vulnerabilities could allow for arbitrary code execution in the context of the logged on user. Depending on the privileges associated with the user, [...]
Microsoft today pushed updates to fix at least 56 security flaws in its Windows operating systems and supported software. This final Patch Tuesday of 2025 tackles one zero-day bug that is already being exploited, as well as two publicly disclosed vulnerabilities. Despite releasing a lower-than-normal number of security updates [...]
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