Why Move to a Managed Services Platform?

Over years, we have seen a shift in the adoption of managed IT services across various industries.  Businesses are realizing the costs are not much more for the critical IT benefits they are receiving.  In the long term, the managed IT model is a smarter choice for business strategy, scalability and security. 

To better clarify, we have highlighted 5 key benefits available to BMT Managed Services clients.  We hope by better understanding what a break/fix provider can’t give your business, you can take steps to better fulfill your IT needs by seeking support from someone who can. 

Always-On Service

  • Unlimited onsite, remote & phone support
  • An engineer dedicated to your account while still retaining access to our support staff
  • 24/365 live support
  • Computer and printer set-up
  • Software application set-up/assistance
  • Software/hardware upgrades

Top-Notch Security

  • Regular Anti-Virus/Malware Scans
  • Firewall Monitoring and Management
  • Patch Management and Updates
  • Cybersecurity Alerts

Ongoing Reporting and Monitoring

  • Server and Network Monitoring
  • Cloud-based Backup Monitoring and Mediation
  • Scheduled Network Reports

Predictable & Scalable Spending
With break/fix services, you never really know what you’re going to end up paying until you have to pay for it. With managed services, you retain services at a fixed monthly cost, gaining the expertise and attention of a team at roughly the cost of a single salaried employee. As such, IT costs are much easier to budget around. Additionally, because a proactive approach to maintaining your infrastructure is taken, you’ll see reduced downtime and associated costs when you outsource IT to an MSP.

Ability to Focus on Core Business
Outsourcing IT can help a firm stay focused on revenue-generating activities and innovation. A managed IT services provider can handle mundane tasks, and the client can get their work done more efficiently without the distraction of technical troubleshooting.