Warning! We have seen some UPS units older than 6 years fail with an “Output Relay Weld” error. This causes the UPS to stop sending power to anything connected to it. The result? Your systems crash (potential to lose data) and stay down until you get onsite to plug them into a power strip. Now you are running unprotected for 7-10 days until the new UPS arrives. You then have to bring them down again when your replacement UPS comes in.
What Should You Do?
Check the age of your current system and battery. The typical standard warranty for a UPS is 3 years and extended support can be purchased for an additional 3 (6 years of total maintenance). Replacement batteries come with a 2-year warranty, according to leading UPS manufacturer, APC. Unit replacement is recommended for units older than 6 years. Click here for a UPS lifecycle overview.
Think You Need a UPS Replacement? Contact a Member of the BMT Team for a FREE UPS Check. We will let you know if your systems are end-of-life and provide available options.