While Verizon had a good few months, with the last major outage occurring in October 2024, it seems that the popular United States wireless carrier is having some issues. So, if you’re on Verizon and seeing ‘SOS’ in place of network bars, you’re not alone.
According to Downdetector at least 175,000 Verizon customers were affected at one point, but that number has since gone down. Downdetector, a site that tracks outages, said Verizon customers began noticing interrupted service around noon Eastern time.
New York Emergency Management (NYCEM) officials said the outage is affecting some users calling 911.
What You Should Do
Verizon said it was not immediately clear how long the service would be down. “Verizon is working to solve the issue,” NYCEM said in a statement. “If you have an emergency and cannot connect using your Verizon Wireless device, please call using a device from another carrier, a landline, or go to a police precinct or fire station to report the emergency. In the meantime, you can check the website or social media account of your cellphone carrier for updates.”
